Jira Service Management

{"xsrfToken":"084c7c94d5b54f4600915e8d2dbe5e0d8e3155b3_lout","branding":{"id":"2","key":"psd","name":"Island Pay Service Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0b769e","headerLinkHoverBGColor":"#0b769e","headerBadgeColor":"#0b769e"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c941ff4c-1e93-48a2-a254-f4a38b4a81e8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMjNhMjRlZS1lYjhjLTQ2ZTQtYTc1NS01NzJhMWFkNjQ1NjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM5NDFmZjRjLTFlOTMtNDhhMi1hMjU0LWY0YTM4YjRhODFlOCI6WyJyZWFkIl19LCJleHAiOjE3MzY3NDc3MzUsIm5iZiI6MTczNjc0NzEzNX0.K7mRc1T0d4scJv1wwLJedKiR0LAUNDSFPN6qghKUnDA&client=e23a24ee-eb8c-46e4-a755-572a1ad64568&mode=fit","logoId":"c941ff4c-1e93-48a2-a254-f4a38b4a81e8","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Island Pay Help Center","sharedPortalName":"Island Pay Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Island Pay Help Center","sharedPortalName":"Island Pay Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e09265a2-53a3-4fc3-aff9-fde79df23f0e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMjNhMjRlZS1lYjhjLTQ2ZTQtYTc1NS01NzJhMWFkNjQ1NjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUwOTI2NWEyLTUzYTMtNGZjMy1hZmY5LWZkZTc5ZGYyM2YwZSI6WyJyZWFkIl19LCJleHAiOjE3MzY3NDc3MzUsIm5iZiI6MTczNjc0NzEzNX0.K5-4A44MxSmVS3RtnLhFut0dHdq0F47KLC9rqIp7_TE&client=e23a24ee-eb8c-46e4-a755-572a1ad64568&height=300&mode=fit","bannerMediaApiFileId":"e09265a2-53a3-4fc3-aff9-fde79df23f0e","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"psd","projectId":10011,"serviceDeskId":2,"name":"Island Pay Service Desk","description":"Welcome! You can raise a Service Desk request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"10120","name":"Banking Transfer Issues","descriptionHtml":"Please always be sure to include the following details if you are asking about a previous transfer;\nMobile Number connected to your Island Pay account. Date of Transfer. Amount of Transfer. Branch, Account, and Name on Account used in Transfer.\nAny additional details you may find relevant.","callToAction":"Banking Transfer Issues","introHtml":"Need additional support with an existing transfer? Please ask the question here.","icon":10304,"iconUrl":"https://islandpay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[4],"key":""},{"id":"10119","name":"Banking Transfer Questions","descriptionHtml":"Use this form to ask questions about Island Pay's banking transfer ability.","callToAction":"Banking Transfer Questions","introHtml":"Questions in general about banking transfers? Ask your Questions Here.","icon":10320,"iconUrl":"https://islandpay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[4],"key":""},{"id":"10036","name":"General Island Pay Questions","descriptionHtml":"Hello! Welcome to Island Pay. Many basic questions can be answered at the following URL: <a href=\"https://islandpay.com/faq-items/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://islandpay.com/faq-items/</a>\nRegistering for NIB payments? Check the following link: <a href=\"https://islandpay.com/start/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://islandpay.com/start/</a>\nHave further questions? Ask them below and someone will get back to you!","callToAction":"General Island Pay Questions","introHtml":"Ask questions here about the Island Pay Platform & Services.","icon":10320,"iconUrl":"https://islandpay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[2],"key":""},{"id":"10037","name":"Issue with Mobile Application","descriptionHtml":"","callToAction":"Issue with Mobile Application","introHtml":"Use this type of request if you've had an issue with your iOS or Android Mobile Application.","icon":10304,"iconUrl":"https://islandpay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[6],"key":""},{"id":"10035","name":"Issues with Kiosk","descriptionHtml":"","callToAction":"Issues with Kiosk","introHtml":"Use this type of request if you've had an issue at one of the IslandPay Kiosks.","icon":10304,"iconUrl":"https://islandpay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[5],"key":""},{"id":"10194","name":"Issues with my IslandPay EMV MasterCard Card","descriptionHtml":"","callToAction":"Issues with my IslandPay EMV MasterCard Card","introHtml":"Use this type of request if you've currently having an issue with your Island Pay prepaid MasterCard.","icon":10559,"iconUrl":"https://islandpay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10559","groups":[8,2],"key":""},{"id":"10124","name":"Issues with my IslandPay MasterCard Gift Card","descriptionHtml":"","callToAction":"Issues with my IslandPay MasterCard Gift Card","introHtml":"Use this type of request if you've currently having an issue with your Island Pay prepaid MasterCard.","icon":10304,"iconUrl":"https://islandpay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[8],"key":""},{"id":"10195","name":"Issues with my IslandPay Prepaid Virtual Card","descriptionHtml":"","callToAction":"Issues with my IslandPay Prepaid Virtual Card","introHtml":"Use this type of request if you are currently having an issue with your Island Pay Virtual Card.","icon":10560,"iconUrl":"https://islandpay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10560","groups":[8,2],"key":""},{"id":"10121","name":"Kiosk Questions","descriptionHtml":"","callToAction":"Kiosk Questions","introHtml":"Ask a general question about the Kiosks here.","icon":10321,"iconUrl":"https://islandpay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[5],"key":""},{"id":"10232","name":"Kiosk Questions & Support","descriptionHtml":"","callToAction":"Kiosk Questions & Support","introHtml":"Ask questions or request support for the kiosk at your location here.","icon":10320,"iconUrl":"https://islandpay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[17,2],"key":""},{"id":"10231","name":"Merchant Terminal Questions & Support","descriptionHtml":"","callToAction":"Merchant Terminal Questions & Support","introHtml":"Ask your questions or request support here.","icon":10320,"iconUrl":"https://islandpay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[17,2],"key":""},{"id":"10123","name":"Prepaid MasterCard Questions","descriptionHtml":"","callToAction":"Prepaid MasterCard Questions","introHtml":"Please use this forum to ask any questions you may have about Island Pay's Prepaid MasterCard Cards","icon":10321,"iconUrl":"https://islandpay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[8,2],"key":""},{"id":"10272","name":"Automation","descriptionHtml":"","callToAction":"Automation","introHtml":"","icon":10320,"iconUrl":"https://islandpay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"General Questions & Support Issues"},{"id":8,"name":"MasterCard Prepaid Cards Questions and Support"},{"id":4,"name":"Bank Transfer Questions & Support"},{"id":5,"name":"Kiosk Questions & Support"},{"id":6,"name":"Mobile Application Questions & Support"},{"id":17,"name":"Business Support"}],"orderMapping":{"17":[10231,10232],"2":[10036,10232,10231,10123,10195,10194],"4":[10119,10120],"5":[10121,10035],"6":[10037],"8":[10123,10124,10194,10195]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PSD","userLanguageHeader":"","userLanguageMessageWiki":"Hello! Welcome to Island Pay.\nMany basic questions can be answered at the following URL: <a href=\"https://islandpay.com/faq-items/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://islandpay.com/faq-items/</a>\nRegistering for NIB payments? Check the following link: <a href=\"https://islandpay.com/start/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://islandpay.com/start/</a>\nHave further questions? Select the correct category below, ask away, and we'll get back to you as soon as we can!","defaultLanguageMessage":"Hello! Welcome to Island Pay.\n\nMany basic questions can be answered at the following URL:\nhttps://islandpay.com/faq-items/\n\nRegistering for NIB payments? Check the following link:\nhttps://islandpay.com/start/\n\nHave further questions? Select the correct category below, ask away, and we'll get back to you as soon as we can!","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMjNhMjRlZS1lYjhjLTQ2ZTQtYTc1NS01NzJhMWFkNjQ1NjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzY3NDgzMzYsIm5iZiI6MTczNjc0NzEzNn0.WAejL2xhsTtFSApJg3piHPe-Hd37TqggdIoruG9N-Lc","targetCollection":"upload-project-10011","endpointUrl":"https://api.media.atlassian.com","clientId":"e23a24ee-eb8c-46e4-a755-572a1ad64568","tokenDurationInMins":20}},"sharedPortal":{"name":"Island Pay Support","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}